Last Updated: November 31, 2024
At ACAPanel, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, protect, and share the personal information you provide when interacting with our website and services.
1. Data Controller
• Company Name: ACAPanel
• Contact Email: aca@acagrupo.com
2. Data We Collect
We collect personal data when you interact with our website or use our services. This includes:
1. Contact Information: Name, email address, phone number, company.
2. Technical Data: IP address, browser type, geographic location, operating system.
3. Data Collected Through Forms: Information you provide when requesting a quote, downloading catalogs, or subscribing to newsletters.
3. Purpose of Data Processing
We use the personal data collected for the following purposes:
1. Provision of Services: To respond to inquiries, manage quote requests, and send requested commercial information.
2. Website Improvement: To analyze user behavior and optimize the online experience.
3. Communications: To send newsletters, promotions, or updates about our services and products.
4. Legal Compliance: To fulfill our legal and regulatory obligations.
4. Legal Basis for Data Processing
We process your personal data based on:
• Your Explicit Consent: When you complete forms or accept our policies.
• Contract Execution: When you request specific services.
• Legitimate Interests: To improve our services and ensure the security of the platform.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
6. Sharing of Data with Third Parties
We do not share your personal data with third parties, except in the following cases:
1. Service Providers: Companies that assist us with web hosting, marketing, or data analysis.
2. Legal Obligations: When required by law or a competent authority.
In all cases, we ensure that these third parties comply with strict security and confidentiality standards.
7. Your Rights
You have the right to:
• Access: Request a copy of the personal data we hold about you.
• Rectify: Correct inaccurate or incomplete information.
• Delete: Request the deletion of your data when it is no longer necessary.
• Object: Restrict or object to the processing of your data.
• Portability: Receive your data in a structured and commonly used format.
To exercise these rights, contact us at aca@acagrupo.com. We will respond to your request within 30 days.
8. Data Security
We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or alteration. However, no system is completely secure, so we recommend avoiding sharing sensitive information through unencrypted channels.
9. Use of Cookies
Our site uses cookies to enhance your browsing experience and collect analytical information. For more details, please refer to our Cookie Policy.
10. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant modifications.
Contact:
If you have any questions about this Privacy Policy or the processing of your data, you can write to us at:
Email: aca@acagrupo.com
This Legal Notice reflects ACAPanel’s commitment to transparency and compliance with current regulations.